Refund Policy

Returns Policy

120-Day Returns
You can request a return within 120 days of purchase.

Eligibility
Returns must be unopened and in good condition.

How to Request a Return or Cancellation
Please email support@blootropic.com with your order number.
Do not request a refund through the Shop app, as these can be missed.

Cancelling an Order
If your order hasn’t been shipped yet, we can cancel and refund it.
Email us as soon as possible at support@blootropic.com

Where to Send Returns
After we approve your request, please return items to:

Blootropic Warehouse
PO Box 4078
Keilor Downs, VIC 3038

Once we receive your unopened items, your refund will be processed promptly.

Refunds
Refunds may be issued as a full refund, partial refund, or store credit depending on the circumstances.

Return Shipping
Return postage is the customer’s responsibility unless we advise otherwise.

Damaged or Defective Items
If your order arrives damaged or defective, email us at support@blootropic.com with photos so we can assess and resolve it quickly. 

No Restocking Fees
We don’t charge restocking fees for eligible returns.

Processing Time
We’ll email you updates throughout the process. Please allow reasonable time for assessment and refund once items are received.

Last Updated: 2025-02-24